Christophe Germany

Christophe Germany

I want to tell you my story about how I got my „Go Fish Surfboard“ :-) At first i have to say that the team (Manu and Mathieu) are extremely helpful in every situation (giving information about the board and helping with problems) I ordered my board 3 weeks before my trip to Bali and Mathieu send it out on the same day (I saw the mail) after 16 days no responds from the shopping company...after one millions phone calls from Manu and Mathieu we found out that the board was somewhere in my hometown but the deliver service couldn’t track the number so I had to get there my self (it was the day of my take of to Bali) to search it in the big delivery hall! I found it but it had a big ding from the shipping...when you read it like that it’s sound really bad but I would definitely get another board in this shop. The guys helped so much with the shipping problems (they have a new firm now:-) and they even gave compensation for the trouble afterwards. The board is really great the Ding was fixed in no time!! I nerven had an online shop with such a service and where the owner care so much about the satisfaction of the customer!!