Line up Webstore / Terms and Conditions

Conditions and terms

In order to confirm your reservation you will have to sign in a customer account during the check out process.

Many thanks and looking forward to hearing from you soon!
Kind regards,the lineup team.

General information
• Surname:
• Name:
• Address:
• Mobile number:
• ID number (mandatory for air-transport)

Payment methods : 

• Credit card secured gateway (STRIPE) :

Delivery:
Transport by plane will take around 5 working days.
Transport by shipping container (for SUP boards) will take 2 to 3 weeks
The equipment is insured during transport.
If you have any questions please don't hesitate to contact us, we will happily answer even the smallest query.

Shipping Price List

Zone Canarias Nacional 1 2 3
1 Kite 15€ 30€ 40€ 55€ 60€
1 Twin-tip 25€ 35€ 45€ 55€ 65€
1 Surf < 7'0 30€ 50€ 55€ 60€ 65€
1 Surf < 9'0 30€ 60€ 75€ 80€ 85€
1 Surf > 9'0 30€ 85€ 95€ 120€ 150€
1 SUP < 9'0 30€ 85€ 95€ 120€ 150€
1 SUP > 9'0 30€ 95€ 105€ 150€ 180€
1 SUP Inflatable 20€ 50€ 55€ 60€ 65€
1 Paddle 25€ 35€ 45€ 55€ 65€
1 Foil 15€ 30€ 40€ 55€ 60€

CEE Zona 1: GERMANY, AUSTRIA, ITALY, FRANCE, BELGIUM, LUXEMBOURG, THE NETHERLANDS, PORTUGAL, SWITZERLAND*(TAXES ON CLIENTS)
CEE Zone 2: IRELAND, U.K. AND GREECE.
CEE Zone 3: BALEARES, SCANDINAVIAN COUNTRIES, EASTERN EUROPE AND TURKEY.

Don t forget to add accessories from our Outlet ( Boardbags, leash, harness, fins, pump...) we have excellent 2nd articles in great state at crazy prices... add them in your box for no extra cost on transport.

It is possible to make a box with few accessories. But in terms of transport cost its rarely relevant to send just 1 accessory. All prices are indicative per article, the final price will appear on your pro forma invoice based on this provisional prices.

If your order several product together, the transport cost will NOT be the addition of the difference provisional prices above. A new price will be calculated according to volume and weight of your box.

We will adjust the price in your interest as much as possible. for example : 1 kite + 1 twin tip for spain will NOT be 35 + 30= 65 but most probably around 50€.

Time of traveling depends on how fast our bank account is credited, money must arrive 24h before departure from line up every Friday to reach boat leaving every wednesday from Gran canaria, It arrives in spain 24h later and will be ready to travel to destination about 24h later.

Depending on zone european deliveries happens between 2 and 10 days. usually the all transport takes around 10 days from Line-up.

Line up is not responsible for transport over delayed, however we will follow with the transport company any anormal delays untill problem solved. Please read carefully expedition conditions. if expedition broken or lost , you can stand by a full refund

We will only ship accessories, or small items on Canaries islands area. For europe, due to transport costs matter,  accessories can only be sent with the expedition of a main item (kite,board,sup, etc ...)

Transport insurance :

If you discover some damages due to transport, you'll have to declare it right away at the moment of delivery and inform us immediatly. Our insurance will cover damages only if the claim is made at delivery. If possible, make pictures of the box, the article and send it to us. Our transport providers are very performant, it's very rare to have this kind of problems.